Extremely friendly and helpful staff. Much better than most Jacksonville, FL stores.
Our rented modem/router went out today. The service provider's office is closed on Saturdays, so we would have had to wait until Monday to exchange it for a new one. Instead we went to Best Buy and we were helped by Angelica. She was very professional and knowledgeable and she recommended an excellent modem/router unit. We took it home, hooked it up, followed the setup instructions, and it worked just like she said it would. We are very happy! Now we can turn in our rented unit and stop paying the monthly fee. Thank you Angelica!!
Typical Best Buy fare...inundated by sales people every department you walk to. Product selection is hit-or-miss. Some items are low stock and some shelves barren, other items are filled to the brim. Overall a good place to get an idea of what you like and "kick the tires", but you could probably find it cheaper online.
I can never get any help whatsoever. The last 2 times I went there I left without a purchase because I could get no help. If you aren't going to have people available to get items out of locked cases so people can bye them. Don't lock them away. I simply need to grab and go not wait 20 min for a key. And when I complained...the guy at the front door rolled his eyes and made up excuses that would make satin himself laugh. All while trying to hit on some girl. It's not only this one but others I've tried also. I went to target instead and got it cheaper and with friendly and prompt service.
Excellent assistance and service. My adult child wants to connect me through gaming. The associate "D", really talk time in helping understand my PlayStation purchase and the building of my home gaming system. He was encouraging optimism in the purchase of my gaming equipment.
Best Buy is a US Electronics Store based in Spanish Fort, Alabama. Best Buy is located at 10200 Eastern Shore Blvd, Spanish Fort, AL 36527, USA.
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